Shipping & Delivery
We know you're keen to get your new gaming accessories to the tabletop as quickly as possible. Below you'll find information about how we process, manufacture, and ship orders.
Made to Order: Many Gartron products are printed specifically for your order. This allows us to maintain quality and reduce waste, but may occasionally increase dispatch times during busy periods.
Order Processing
Many of our products are manufactured to order, allowing us to maintain high quality standards while offering a growing range of products. We also keep selected items in stock where possible.
Orders are typically processed within 1–3 working days, although larger or custom orders may require additional production time.
When Will My Order Be Dispatched?
We aim to dispatch all orders as quickly as possible. If your order contains multiple items, dispatch will usually occur once all items are ready.
Should there be any unexpected delays, we will contact you promptly and keep you informed throughout the process.
Shipping Within the UK
We ship throughout the United Kingdom using trusted delivery partners.
Estimated delivery times are typically:
- Standard Delivery: 2–5 working days
- Express Delivery: 1–2 working days (where available)
Delivery estimates begin once your order has been dispatched.
International Shipping
We ship to many countries worldwide.
International delivery times vary depending on the destination and local customs processing. Shipping costs and estimated delivery times will be calculated during checkout.
Please note that customers are responsible for any import duties, taxes, or customs fees charged by their country.
If your country is not listed at checkout, please contact us and we'll be happy to add it so you can receive an accurate shipping quote.
Tracking Your Order
Where a tracked shipping service is selected, tracking information will be provided once your order has been dispatched.
Please allow up to 24 hours for tracking information to become active.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incomplete, or does not arrive within the expected delivery timeframe, please contact us as soon as possible.
Including photographs of any damage will help us resolve the issue quickly. Our goal is always to ensure you receive your order in perfect condition.
Questions?
If you have any questions regarding shipping, delivery times, or international orders, please get in touch and we'll be happy to help.